Visiting regulations

Visiting hours

• Inpatient wards: 14:30 – 21:00 daily
• ICU – Intensive Care & Critical Care Unit: 16:00 – 20:00 daily
• Caregivers may stay overnight only when permitted by the attending doctor.

General regulations

• Visit only during designated hours
• Maximum 02 visitors per visit
• Perform hand hygiene upon entering and leaving the room
• Leave the room when medical care is being provided
• Do not sit on the patient’s bed
• Do not touch medical equipment, wounds, or IV lines
• No pets, flowers, or plants
• Do not bring food/drinks; especially avoid strong-smelling food
• Maintain quiet; set phones to silent mode
• No smoking (except in the designated smoking area next to H Café)
• Children under 16 must be accompanied by an adult
• Overnight stay in inpatient rooms is not permitted
• The hospital is not responsible for lost personal belongings

Area-specific regulations

Pediatrics Inpatient Unit

• Parents may visit and stay with the child
• Other visitors must follow visiting hours

NICU – Neonatal Intensive Care Unit

• Parents may enter at any time (except during medical procedures)
• Strict aseptic practices required: wear protective clothing, no personal items
• Do not touch incubators or medical equipment without permission
• No visitors allowed (including children)

ICU – Intensive Care & Critical Care Unit

• Children under 16 may enter only when accompanied by parents (except during care/emergencies)
• Strict infection-control rules must be followed

Maternity Inpatient Unit

• Maximum 02 visitors per visit
• Fathers may enter the Delivery Room (for vaginal births)
• Children under 16 must be accompanied by an adult

Isolation rooms

• Entry only when permitted by medical staff

Health precautions

For the safety of patients and the community, please do not visit if you have any of the following symptoms:

• Vomiting or diarrhea
• Cough, fever, cold/flu symptoms
• Suspected infectious disease

Responsibilities during visits

The hospital encourages family members to actively participate in patient care:

• Support meals, medication, or personal hygiene when instructed by nursing staff
• Respect and cooperate with medical staff and follow all instructions during visits
• Maintain polite, calm behavior to ensure a safe and quiet environment for patients