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Main navigation

Show — Main navigation Hide — Main navigation
  • MEDICAL SERVICES
    • Medical Specialties
      • Anesthesiology & Intensive Care Unit
      • Clinical & Interventional Cardiology
      • Dermatology & Venereology
      • Endocrinology
      • Emergency Medicine
      • Gastroenterology & Hepatology
      • General & Family Medicine
      • Infectious Diseases & Tropical Medicine
      • Interventional Radiology
      • Neurology
      • Nephrology
      • Pediatrics & Neonatology
      • Pneumology & Allergology
      • Psychiatry and Psychotherapy
      • Rheumatology
      • Nutrition
    • Surgical Specialties
      • Dental Care, Orthodontics & Implantology
      • Ear, Nose & Throat
      • Obstetrics & Gynecology
      • Ophthalmology
      • Orthopedic Surgery and Traumatology
      • Neurosurgery
      • Urology
      • Visceral Surgery
    • Dental Care, Orthodontics & Implantology
    • Support Services
      • Diagnostic Imaging
      • In-patient and out-patient Pharmacy
      • Laboratory and Blood Bank
      • Physiotherapy and Rehabilitation Medicine
    • Annual Health Check Up
    • Other Packages
      • Work Permit Check Up
      • COVID Health Check Certificate
      • Child Health Check Up Packages
      • Ortho K Package
      • Specialized program for diabetes
      • Cardio Screening Program
      • Pre-marital health check-up
      • Stomach & Colon cancer screening
      • Liver-Gallbladder-Pancreas cancer screening
      • Neurological Programs
      • Stroke screening program
      • Gynecology Check-up Package
      • Thyroid disease screening program
      • Health Check up Program for Golfer
      • Lung cancer & smoking-related disease screening
      • Eye Checkup Package
    • Post Covid-19 Health Checkup Programs
      • Post Covid-19 Health Checkup for Adults
      • Post Covid-19 health check for Children
    • Nutrition Screening and Assessment Programs
      • Adult Nutrition Screening and Assessment
      • Child Nutrition Screening and Assessment
    • H Plus Membership
      • H Plus Baby Care - Comprehensive
      • H Plus Baby Care - Comfort
      • H Plus Kidcare
      • H Plus Platinum
      • H Plus Diamond
      • H Plus Gold
    • HFH - Bao Viet An Gia Membership
      • Program for adult from 17 years old
      • Program for children
  • PATIENT GUIDE
    • Admission
      • Consultation
      • Admission
    • Discharge
    • Information For Visitors
      • Visiting Regulations
      • Visiting Times
    • Insurance Services
    • Pricing Policy
    • Room Rates
    • Online Packages
  • MATERNITY
    • Delivery at HFH
    • Our Doctors
    • Maternity Facilities
    • Maternity & Delivery Packages
    • Register Online
    • Antenatal Class
    • Insurance Services
  • WHAT'S NEW
    • News
    • Event
    • Press & Media
  • ABOUT US
    • Overview
    • Our Philosophy
    • Facilities
    • Media Contact
    • Testimonials
    • Working at HFH
  • CONTACT US

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Admission

  • Consultation
  • Admission

Pre-admission

After your hospitalization has been agreed with your doctor our admission officer will arrange a date for your hospitalization. You will then be asked to complete and sign a consent form for admission.

If you are undergoing surgery, during the pre-admission process you will be asked to pay a deposit so that we can reserve the Operating Theater for you. Our staff will provide you with information for each area of the hospital.

Hospitalization

Allow us to make your stay as comfortable and pleasant as possible. Our admission team is always available to help you complete the registration process in a fast and efficient manner. 

Our admission team is located on the ground floor in front of the main entrance and is open from Monday-Friday from 07:00 am to 10:00 am and 3:00 pm to 5:00 pm, and Saturday’s from 7.30am to 2pm. 

After office hours and for deliveries and all emergency cases you may use the admission counter at the Accident & Emergency Department located at the ground floor. The A&E Department is open 24 hours a day/7 days a week.

Please bring the following:

  • Medical Insurance and social security cards or other privilege cards (PSA, Membership)
  • A list of all medications and herbal supplements you are currently taking (Please do not bring the actual medications) 
  • Any recent medical report, test results, imaging reports or other reports from.  
  • Non-Vietnamese patients need to bring their passport for registration with the local police station. 

Cancellation of a Scheduled Admission

If you wish to delay or cancel your hospitalization at HFH we ask you to notify us at least two (2) working days prior to your scheduled admission. Cancellation notifications must be made directly to the admission officer at (84-24) 3577 1100 between 7.30 am and 5.30 pm, Monday through Friday and between 7.30am to 2.00pm on Saturday’s. Should you wish cancel an admission after office hours please contact our A&E Department under (84-24) 3574 1111

Day Care Admission

Normal admission time is: 7:00 a.m to 10:00 a.m.

Your doctor will decide on the best admission time for you which will be indicated on your appointment card. Please present your appointment card at the Front Office on the Ground Floor. You will then be guided to the Day Care on the second floor.

You may need to fast before your procedure or operation. Therefore please refrain from eating and drinking at least 6 hours prior to your appointment. You may drink clear water until 2 hours before your admission. Please also refrain from smoking at least 12 hours before the scheduled procedure.

Your doctor will provide you with specific instructions that you should follow.

After your surgery or procedure you will be escorted to the Recovery Room where dedicated staff will ensure your wellbeing and safety until you are ready to be discharged.

Your doctor will see you prior to your discharge to provide you with all necessary information and follow-up instructions.

We strongly recommend you to have somebody accompanying you back home as it is not recommended to drive after having undergone anesthesia. 

Consent to treatment

If you agree to have a procedure or surgery done at our hospital we will ask you to sign a “Consent to Treatment” form. This is your acknowledgement that you have had the risks and benefits explained of the suggested treatment and have agreed to it. Our doctors will provide you with detailed information about the suggested treatment and are there for you to answer any related questions. As our patient you have the right to accept or refuse a procedure/surgery by signing the Consent Form. 

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L'Hôpital Francais de Hanoi
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No.1 Phuong Mai Street, Dong Da District, Hanoi, Vietnam. All rights reserved.