Skip to content

Relationship Officer

BENEFIT

  • Salary package in details  will be discussed during the interview
  • Specific KPIs target and KPIs incentive on top of Salary Package will be discussed, if any
  • Contribution of all Compulsory Insurances (Social Insurance, Health Insurance and Unemployment Insurance) from starting date
  • Working Time: Standard working time is 44h/ week; 24 working days per month
  • Annual Leave: 14 Days per year
  • Sick leave: 06 days/ year (full paid)
  • Monthly Service Incentive
  • Yearly Performance Bonus
  • Free consultation for staff, staff’s spouse & children under 18 years old at HFH. Special rate for staff when using services of Hanoi French Hospital (HFH)
  • Health Insurance, Accident Insurance and Life Insurance for all employees
  • Other benefit as Hanoi French Hospital (HFH) policy.

Job summary

ACQUIRE CUSTOMERS AND GROW USAGE OF SERVICES WITH PROFESSIONAL, PERSONALISED AND CARING SERVICE CONSULTATION

  • Call-in and wall- in customers
  • Conversion of leads from marketing in a timely and efficient manner
  • Database leverage – increase customer lifetime value
  • Own sources

CRM & REPORTING

  • Follow up, updating data status on CRM on daily basis
  • Co-ordinate with Marketing for regular sales report and by campaign report
  • Sales record for commission based remuneration.
  • Other sales admin and reporting tasks as requested

INSIGHTS & INNITIATIVES

  • Customer insight for efficient sales calls
  • Propose sales and marketing initiatives to acquire, retain, cross-sell and up-sell

requirement

COMPETENCY

  • Interpersonal skills
  • Knowledge of Customer Journey in Sales and Marketing
  • Operations and Process
  • CRM system, reporting
  • Knowledge of health care business and the market is an advantage

EDUCATION & EXPERIENCE

  • Training in business, sales is an advantage
  • Experienced in the similar roles in service industry is preferred
  • Ambitious, passionate in problem solving, dealing with people.
  • Willingness or interest to have result-based KPI compensation, and strong motivation by obtaining sales results

HOW TO APPLY

  • You can apply by sending Your Application Letter and CV in English to email: recruitment@hfh.com.vn






    Limit: 5 MB, 3 files.
    Allowed formats: pdf, doc, docx, xls, xlsx, ppt, pptx.

    Emergency

    (84-24) 3574 1111

    A team of internally trained emergency doctors and surgeons are available 24/7.
    All specialist doctors are on-call for urgent cases.

    Chatbot