Visiting regulations

1

Special Precautions

Please do not visit if you are suffering from:

  • Vomiting, Diarrhoea.
  • Coughs, Cold or Flu.
  • Any other infectious conditions.

For the ICU, NICU, Isolation zone and Pediatric Ward please ask our staff for advice before visiting if you have had a vaccination two weeks prior to your visit.

  • Please wash your hands or use alcohol hand rub provided before and after a visiting.
  • Special precautions may be required (mask, cap, gown) if visiting a patient with infectious disease.

Visiting Regulations

  • Keep to the allocated visiting hours.
  • Limit visit of two people for each patient in double rooms and three in single rooms
  • Please use the alcohol hand rub when entering and leaving the patient’s room.
  • You may be asked to leave the room at any time if the patient requires medical attention or nursing care and at the discretion of the nurse in charge.
  • We encourage patients and their families to be active partners-in-care. Nurses may thus request participation of family members in nursing activities such as feeding during meals, medication and toilet time.
  • Do not sit on the bed or touch wounds, drips, drains, or patient’s notes, or leave personal belongings on the patient’s bed.
  • If visiting a patient hospitalized in an isolation room, special recommendations displayed at the room door must be adhered to. Please ask the nursing staff before you enter an isolation room.
  • No pets are allowed on the hospital premises.
  • Smoking is strictly forbidden in the hospital except in the designated outdoor area at our H-Cafe.
  • Visitors are permitted to bring washed fruit and soft drinks for patients, no other food or drink is permitted.
  • Items with strong aromas such as Durian are not permitted on the hospital premises. Please allow the nurse in charge to check all food items before giving to the patient.
  • Please switch off your mobile phone or set it to “silent” or “vibrate” mode and speak quietly whilst inside the hospital for respect to other patients.
  • No potted plants or cut flowers are allowed in the hospital.
  • Children under the age of 16 years must be accompanied by an adult – children should only visit close relatives.
  • Small children and infants should not visit patients.
  • Visitors cannot stay overnight in double rooms.
  • Upon request by a patient staying in a single room, and provided that there is room availability and no medical reason to refuse, one visitor can be permitted to stay overnight for an additional charge.
  • HFH assumes no responsibility for any lost or misplaced items by visitor.
  • Visitors are requested to treat staff with respect and politeness and follow instructions of doctors and nursing staff.