Mrs. Nguyen Thu Tra - 23-01-2023
My family would like to sincerely thank the delivery team and the caretakers at the hospital's obstetrics department for helping me to have a smooth birth, being the first baby of HFH in the Lunar New Year. Special thanks to Dr.
N.T.T - 12-11-2022
I would like to sincerely thank Dr. Hiếu Cardiologist for timely treatment so that I can overcome a life-threatening myocardial infarction. I have absolute trust in the professional competence of Dr. Hiếu Cardiologist and the medical team at the ICU where I was treated.
A security staff in front of the entrance to the inpatient building in the afternoon of Saturday, October 8, 2022, helped my family to calm down while they were waiting for the emergency treatment to the patient. I would like to appreciate his kindness.
When I arrived at the hospital, I felt the comfort, cleanliness, and pleasant environment.
Hanoi French Hospital is always the first choice of my family.
Mr. Daniel Sitarenios - 21-07-2022
My experience at Hanoi French hospital has been excellent. With only being in Hanoi 2 weeks and sustaining an injury I was already feeling overwhelmed. The professionalism that the staff handled my situation was something I’d really like to commend them on. The team were on the ball and helpful in every single way. Could have not asked for a better experience and I’m pleased with the overall outcome.
The surgeon – Dr. Alain Fauvy was excellent in explaining my problem and executing the surgery.
The nurses are on the ball and friendly. Always made me feel comfortable especially after surgery. Well done.
Unfortunately, I cannot remember the staff members names. They were all in your administration team. The way they handled and understood my case was great and couldn’t be more great full.
All departments deserve credit as this hospital is very well run.
Mrs. Nguyen Thi Mai Anh - 16-03-2022
During the process of using medical services at HFH from Feb 22 to Mar 2, 2022, I had some experience with satisfaction as follows:
1. HFH collects pregnant women who are F0
I originally bought a 36-week maternity package at a private hospital, but on the due date of Feb 22, I had a positive PCR test result. Private hospitals at that time did not collect F0 pregnant women and transferred us to Hanoi Obstetrics and Gynecology Hospital. Hanoi Obstetrics and Gynecology facility was overloaded with F0 pregnant women. My friend had childbirth in HFH two or three weeks ago gave me the number of the Department of Obstetrics and Gynecology to contact. My family feels very lucky because while we were canceled the contract on the day I was due to give birth, we still found a reputable private medical facility to accept F0 pregnant women.
Thank you, Ms. Kim Dung (although I have not been able to meet her in person) and Dr.Thu, head of Obstetrics and Gynecology Department. Dr. Thu also correctly calculated my due date as Feb 24, not Feb 22.
2. Ms. Kim Dung is an enthusiastic consultant who always listens and always shows understand
Ms. Kim Dung contacted me after my call to Obstetrics and Gynecology Department. Until the day I was admitted to the hospital for delivery. Ms. Kim Dung is the only focal point atHFH that I can contact and always receive the most enthusiastic support. I am really appreciative it!
3. The delivery team: midwives Ngoc Anh, Duyen, and Doctor Nghi
The agile, gentle and efficient team helped me successfully give birth to a healthy baby. I should have given the team 10 points.
4. Delicious hot meals
The food at the hospital was delicious and fit my taste.
5. Breastmilk expert Ms. Men with knowledge of baby care and breastfeeding which is extremely useful. I wish I had met Ms. Men earlier from the first hours after childbirth so that I could review the correct breastfeeding position for mom and baby. This is my 3rdchildbirth, I thought I had a lot of experience, but in fact, after 5 years, my knowledge and experience of taking care of a newborn baby and breastfeeding my baby deteriorated a lot. If I could meet a breastmilk specialist like Ms. Men from the first hours after giving birth for being guided on the correct breastfeeding position, I would not have cracked nipples due to improper breastfeeding.
A small breastfeeding manual for mothers after childbirth from HFH will also be an invaluable gift for mothers.