I would like to relay my experiences as a patient at your hospital, Hanoi French Hospital in early May 2018. Normally we always make a huge effort to complain about poor service, but in this case I would like to make a huge effort to congratulate you on the outstanding service, help a support I was provided at your hospital.

I think that the nursing and support staff in any hospital is critical to the success of that institution, and I was/am very impressed by the competence, the quality of care, the professionalism that all your nursing and support staff displayed with whom I interacted. It was also apparent that they cared about my wellbeing, and that they made an effort to understand and converse in my language. I am sorry that I have no Vietnamese!

Furthermore, my cardiologist, Dr. Hieu was highly professional, very competent and cured my problem within a very short time. I felt completely safe with him.

I would recommend your hospital, without hesitation to anyone who needs health care in Hanoi. You should be very proud of your hospital.

Best regards,

Denver Hendricks